Recently one of our brethran inquired about noise issues from LG&E. There was an outpouring of advice and here is Josh’s resolution. My thanks to Josh KY4JME for providing, what could be, a good resource for others plagued with the same problem.
…..After getting a lot of advice from people on this list, I was able to get LG&E to come fix my problem yesterday morning. I think it’s worth sharing what I’ve learned from this with everyone on this list.
Here was my procedure:
1. Trace down the specific location of the interference. I did this using my Kenwood TH-F6a handheld and a rubber duck antenna. The F6a has wide coverage and can tune to 20 meters in AM. I walked around my house with the radio looking for any noise and didn’t find anything. The next step was to get in my car with the radio and drive around the neighborhood until I found the noise. I found one specific pole that was making a lot of noise.
2. Document the noise. To do this, I simply made a video of my HT next to the pole with my iPhone and uploaded it to youtube.
3. Placed a call to the LG&E customer support line (502-589-1444) and explained that I was an amateur radio operator and had tracked down a pole that was making a lot of radio interference. The woman on the phone gave me the number of the engineer in charge of my area and recommended that I give him a call.
4. I made a call to the engineer for my area, explained the situation, sent him a link to the video, and sent him a link to a google map pinpointing the location of the pole. He told me that they would be sending a crew out to take a look at it shortly.
5. The next morning a crew was out at the pole and they had some of their direction finding equipment out and I was able to point out the pole to them. According to one of the guys on that crew when he called me later that day; they replaced a cracked lightning arrestor and fixed a grounding problem with the pole.
Here is what I learned:
1. LG&E was more than happy to work with me to get the problem solved, but doing the legwork and pinpointing the source was very important.
2. Making the youtube video of the noise helped a lot, it even got passed on to the crew doing the repair.
3. The LG&E crews have very little experience doing radio direction finding. Here is a quote from one of the guys making the repair, “All of the guys that knew how to use this equipment have long since retired, we’re figuring this out as we go along.”
Overall it was a pleasant experience getting this issue resolved.
Josh Edlin / KY4JME